Can we pause the project partway through?

We understand that sometimes life or business priorities shift. If you need to pause the project, we’ll work with you—but there are a few things to keep in mind to avoid delays or rework when you return.

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You can pause between phases

You’re free to take a break between project phases. For example:

• After Discovery, before Design or Build

• After Design, before Build begins

We’ll preserve everything we’ve created up to that point—documents, plans, prototypes, or technical set-up—so we can pick up where we left off when you're ready.

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Your Discovery plan is locked in

The plan we create during Discovery is locked when that phase is complete. That includes:

• Your defined goals and launch criteria

• Your prioritised feature set

• The scope, budget, and timeline we agreed on

This allows us to proceed confidently into design and development without risk of scope creep.

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What if things change while you’re on pause?

If you come back after a pause and want to change direction, that’s totally fine—but we’ll need to restart Discovery and re-scope the project. This ensures the product we build still aligns with your goals, users, and budget.

Think of it like recalibrating the map before a new journey.

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Best practices for pausing

If you know a pause is coming:

• Let us know early so we can structure the phase to wrap cleanly

• Be clear on whether the direction is likely to shift during the pause

• If you're unsure about timing or team availability, it may be better to delay the start of the project

We’re flexible—but structured. That’s how we deliver consistently, even when plans evolve.

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Summary

You can pause between phases, but the plan we agree on during Discovery is locked. If you return with a new direction, we’ll need to re-scope before continuing. Just keep us in the loop—we’re here to help you stay on track, even if the journey takes a detour.