Do you provide training or handover support?

Written by

Contic

Read time

2 minutes

Post-Launch support

Yes. Every launch includes a dedicated handover phase designed to give you full control of your product and total confidence in what comes next.


What’s included in the handover phase?

After your product is built and launched, we provide:

  • Live or recorded training sessions tailored to your team

  • Walkthroughs of key systems (e.g. CMS, admin tools, analytics, deployments)

  • Access handoff for all relevant tools, repos, hosting, and environments

  • Clear, concise documentation covering features, workflows, and FAQs

  • Support with setup for monitoring, backups, and ongoing maintenance if needed

Our goal is to make sure you’re not just handed a product—but that you know how to run it confidently.


Documentation you’ll receive

You’ll walk away with a comprehensive pack including:

  • Deployment guides

  • CMS usage docs

  • Admin panel training

  • Analytics dashboard access

  • Product roadmap (if scoped)

  • API references (if applicable)

We use plain English wherever possible, and tailor the materials to your technical comfort level.


Want us to stick around?

We offer ongoing support packages if you want:

  • Help managing the product post-launch

  • Bug fixing and monitoring

  • Feature additions or roadmap execution

  • Technical mentorship or internal training

We’re happy to continue supporting you—but only if you want us to. There’s no lock-in.


Prefer to run with it?

No problem. Once handover is complete, you’ll have everything you need to manage, maintain, and evolve the product in-house—or with another team.

You’ll own the code, the accounts, and the roadmap.


Summary

Yes—every launch includes training, documentation, and handover. You’ll be fully equipped to run your product independently, but we’re here if you want backup.

Thinking about building something?

We design, build and launch digital products at a fixed price, with a money-back guarantee after Discovery. Tell us what you have in mind.